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Refund and Returns Policy

TERMS & CONDITIONS

WARNING! FREESTYLE SCOOTERING IS DANGEROUS. CURSE SCOOTERS TAKES NO RESPONSIBILITY OF ANY INJURIES SUSTAINED WHILE RIDING ANY SCOOTER PARTS, CUSTOM SCOOTERS, ASSEMBLED OR MODIFIED SCOOTERS, AND ALL COMPLETE SCOOTERS PURCHASED FROM CURSE SCOOTERS. BEFORE YOU RIDE YOUR SCOOTER, CHECK ALL PARTS AND TIGHTEN THEM SECURELY. SCOOTERS ARE NOT INDESTRUCTIBLE! PROPER INSTALLATION AND USE ARE ADVISED.

WE ALSO ADVISE THAT ALL RIDERS WEAR PROPER PROTECTIVE EQUIPMENT WHEN RIDING. THIS INCLUDES BUT IS NOT LIMITED TO HELMETS AND ELBOW AND KNEE PADS.

NOTE: BE AWARE THAT NOT ALL SCOOTER COMPONENTS AND PARTS ARE COMPATIBLE OR INTERCHANGEABLE. IF YOU HAVE ANY QUESTIONS ABOUT THE APPROPRIATE USE OF A COMPONENT OR PART, CONTACT THE PART MANUFACTURER FOR INFORMATION ABOUT HOW IT SHOULD BE USED AND INSTALLED.

RETURN POLICY

At Curse Scooters, Your Satisfaction Is Our Priority! We will remedy your situation and get you out riding again!

Please read our returns conditions carefully:

*All sales are final on customized items, such as but not limited to bars we have cut for customers, scooters we have put together, or any parts customers may have requested that we assemble before shipping out.

*You may return most new, unopened items within (add days) days of delivery for a refund, less shipping and handling.

*PLEASE NOTE: NO REFUNDS OR EXCHANGES AFTER 30 DAYS.

*All returned items must be unused, shall not have been installed, and must be returned with all the complete parts they came with (including nuts, bolts, axles, washers, shims, etc.) in the original packaging.

*Scooter Bars that are returned with scratches, installation marks, or clamp marks will NOT be refunded.

*The condition of the returned item is at the discretion of Curse Scooters.

* In case of a refund refusal by Curse Scooters, the customer is responsible for all shipping costs to have the item returned to the customer’s shipping address.

*Please carefully inspect all items before returning to ensure they are in refundable condition. Make sure to package the item well to avoid any damage to the item during shipping.

*Items damaged due to customer error, improper installation, stripped bolts due to overtightening, or excessive wear and tear will not be refunded. As stated earlier, SCOOTERS ARE NOT INDESTRUCTIBLE** PROPER USE AND PROPER INSTALLATION IS ADVISED!

*If your item has a manufacturer defect, don’t hesitate to get in touch with us directly. 

*All shipping and handling fees are non-refundable. We will pay the return shipping costs only if the return results from an error by Curse Scooters (i.e., you received an incorrect item).

** NOTE: IF WE SENT AN INCORRECT ITEM, THE INCORRECT ITEM MUST STILL BE IN BRAND-NEW CONDITION, OR WE WILL NOT ISSUE YOU A REFUND**

*Please email (email address) before returning any items, and include the reason for the return. Upon return approval, we will email you a return authorization code.

*Please allow 3-5 business days to process refunds once the items are received.

Pricing

We always strive to provide the best possible prices. Be advised prices and coupon/promo code eligibility are subject to change at any time without notice due to dealer/manufacturer updates.

WARRANTIES

*All warranty claims must be submitted to the product manufacturer and are subject to their policies. Please refer to our site.

You may be required to provide proof of purchase and other information they need, such as a picture of the defective product. Sometimes, they may ask you to ship the defective item to them for evaluation. Curse Scooters has no control over the manufacturers’ policies.

SHIPPING

*If you are building a scooter from parts and have chosen the ASSEMBLE SCOOTER BUILD OPTION, We assemble and ship out as quickly as possible; however, Please allow up to 2 weeks lead time (especially around the holidays) for us to assemble your scooter parts before shipping.- especially if you need bars cut, etc.

We strive to ship most orders the same day, but sometimes shipping can take 1-2 business days. You will receive a tracking number in the email on your order once it ships.

Shipping and handling fees are non-refundable

Shipping price depends on the weight, size, and value of the order. Typically, shipping prices range between $80 and $120 USD. for a complete scooter.

In addition, the customer is responsible for any Import duties and taxes imposed by Their Country’s Import laws or Customs that may be collected at delivery time.

 All scooter parts are shipped unassembled unless you choose the assembly option to build a scooter. Curse Scooters is not liable for any damages to parts or injury due to assembly.

UNDELIVERABLE PACKAGES

Packages that are deemed undeliverable by FedEx or USPS are sent back to Curse Scooters and charged a shipping fee. “Return to shipper” costs incurred due to an incorrect address or any other undeliverable reason due to customer error or unavailability will be taken out of the refund once we receive the package. Curse Scooters is not responsible for extra shipping fees due to customer error.          

SALES TAX

Curse Scooters charges sales tax on all items ordered on our website that are shipped. Our warehouse is located in (address).

PRIVACY TERMS

Curse Scooters will never sell, distribute, or share any information collected through our store with any third party without your permission.

TERMS

These terms and conditions apply to you upon accessing the site and completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Curse Scooters without notice for any reason. The provisions relating to Disclaimer, Limitation of Liability, and Indemnification shall survive any termination. 

We reserve the right to refuse business at any time.

LIMITATION OF LIABILITY

Curse Scooters shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Curse Scooters has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Curse Scooters, its officers, directors, employees, agents, licensors, and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

DISCLAIMER

CURSE SCOOTERS AND ALL OF ITS EMPLOYEES AND SERVICE PROVIDERS EXPRESSLY DISCLAIM ALL RESPONSIBILITY AND LIABILITY ARISING FROM YOUR USE OF OR RELIANCE ON THIS SITE OR THE INFORMATION CONTAINED THEREIN AS A REFERENCE SOURCE AND FOR ANY ADVICE FEATURED ON THE SITE OR FOR ANY TECHNICAL, PRODUCT AND COMPATIBILITY ADVICE OR SUGGESTIONS GIVEN BY CURSE SCOOTERS. YOU ARE SOLELY RESPONSIBLE FOR THE USE OF INFORMATION YOU RECEIVE THROUGH OUR WEBSITE AND ALL EMAIL, PHONE CALL, SOCIAL MEDIA, AND IN-PERSON CORRESPONDENCE.

CURSE SCOOTERS TAKES NO RESPONSIBILITY FOR ANY INJURIES SUSTAINED WHILE RIDING ANY SCOOTER PARTS, CUSTOM SCOOTERS, ALL PARTS ASSEMBLED OR MODIFIED BY CURSE SCOOTERS AND ALL COMPLETE SCOOTERS PURCHASED THROUGH CURSE SCOOTERS.

*All customers must agree to these terms and conditions to complete a purchase through Curse Scooters.

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